Delivery & Returns

Delivery

• We always aim to process orders and dispatch within 1-2 days.
• A tracking number will be sent to your email address provided at checkout.
• International orders can take 7-10 working days but we will always aim to post your item(s) the following day and send you couriers tracking information so you can keep an eye on delivery updates.
• Good News! Any customers from Ireland and the rest of the EU will NOT incur any customs and duty fees

Returns

• If for any reason we have made a mistake or the product is faulty, we will ensure you receive a replacement as quickly as possible. Just get in touch via phone, email or Facebook messenger as a family business we're always here.
• Unfortunately, we cannot accept returns for personalised items when personalising details have been provided incorrectly. Please double-check before ordering, we display all product and personalising details at the checkout. 

• Personalised items -  Please check the information you provide. Our checkout has an order review screen for you to double-check before paying.