|UK Recorded Delivery
Receive within 3-5 working days
|Ireland & Rest of Europe
Receive within 3-5 working days. No Customs fees will be charged
|Rest of World
Shipping will be calculated at Checkout.
Receive in around 10 working days
- We always aim to process orders and dispatch within 1-2 days.
- UK & Ireland received within 3-5 working days, with UK 1st class option also available.
- Royal Mail requires a signature for the package, please make sure the package can be signed for. You can update delivery information by tracking your parcel with the details provided in your shipping confirmation email.
- A tracking number will be sent to your email address provided at checkout.
- International orders can take 7-10 working days but we will always aim to post your item(s) the following day and send you couriers tracking information so you can keep an eye on delivery updates.
- Good News! Any customers from Ireland and the rest of the EU will NOT incur any customs and duty fees
- Please note that once the product is shipped we have little control over the courier and that peak seasons can experience delays out of our control. We will always do our best to monitor courier providers and please get in touch if you have any concerns. We used tracked services to help make sure you receive your products and monitor the journey of your item(s).
- If for any reason we have made a mistake or the product is faulty, we will ensure you receive a replacement as quickly as possible. Just get in touch via phone, email or Facebook messenger as a family business we’re always here.
- Unfortunately, we cannot accept returns for personalised items when personalizing details have been provided incorrectly. Please double-check when customising an item and before adding to cart. If you notice a mistake after the order has been placed, please contact us immediately via social media, email, or phone.
If you make a mistake please get in touch, we will be happy to do our best and help you out with a like-for-like product, shipped to the same address. We can offer a generous discount that will cover the postage and product costs, this could be in the form of a discount code, or a payment link and will be assessed on an individual basis.